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Independent Care Link LTD

Our services are designed for both the elderly person and also people with disabilities who wish to maintain their independence and have a better quality of life. All tasks are undertaken by our team of Support/Homecare Workers who have all had an Enhanced Disclosure and Barring Service (DBS) check and who undertake continuous training to help them deliver the highest quality care to each of our service users. However, past experience also shows us that matching the personalities of individuals are just as important. Dignity and respect are at the heart of the service we deliver. We focus on the ability of the individual, not on the disability. All our staff take part in Dignity Workshops to help them recognise how to deliver a service which focuses around protecting the dignity of the service user. As an organisation we embrace the 10 Point Dignity Challenge as part of the Dignity in Care campaign. We have already achieved our Bronze Award status and are now working towards the Silver Standard. We ask our service users for regular feedback in order that we maintain a relevant and high quality service.
Independent Care Link LTD
Independent Care Link LTDFriday, March 27th, 2020 at 10:32am
We at Independent Care Link Ltd would like to set the record straight in relation to deductions from final pay.
We dedicate alot of time and money to train new employees so that they can work with the most vulnerable members of our community. This training enables the staff member to achieve their ' Care Certificate' , a national recognised vocational qualification that they do not need to repeat, no matter what other care establishment they choose to go and work in should they leave us. Additionally, it is thoroughly explained at the beginning of their employment that should they decide to leave within twelve months of the completion of their training, the money we have invested will be recouped and the staff member will willingly sign a training agreement to agree that they understand that this will happen. This is a condition within their contract of employment which they also sign at the beginning of their employment.
Unfortunately, we are only able to deduct this from their last pay due to NMW laws.
Whenever we take this action, ex employees are full of anger and disbelief at why this has happened and feel the need to display this through social media, which does not allow us a voice to explain that we are not malicious or take this money to deprive them.
We are a small privately owned business who respect and value their employees and the job that they do, especially at this time. That recouped training money is required to train a replacement careworker to enable us to carry on our work.
It is rare that any appreciation is shown towards the employer who work around their employees family and social committments; arrange Christmas parties and other events throughout the year; provide emotional support when needed; cover shifts at short notice due to unforseen circumstances etc.
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Independent Care Link LTD
Independent Care Link LTDTuesday, March 24th, 2020 at 2:13pm
Calling all carers past and present!

As you all know, we are going through unprecedented times. It is our responsibility to ensure our elderly and vulnerable service users receive the care and support that they need, especially in times like this. Whether it be shopping for necessities or providing personal care.

We are calling on all carers past and present to help us through this difficult time and help the most vulnerable members of our community.

If you are interested in helping us make a difference please give us a call on 0115 944 4448 / 0115 930 0564
Independent Care Link LTD
Independent Care Link LTDFriday, March 20th, 2020 at 10:52am
A message from Jo:

Just want to say a massive thank you to all the staff at Independent Care Link, you are an amazing team, to the office staff who are working constantly trying to make sure contingency plans are in place and updated daily, to keep service users looked after and safe, and to the team out on the frontline who are all doing an amazing job and been so understanding massive thanks to you all,I’m so proud of you. ❤️ xx